FAQ’s

WHAT ARE YOUR CURRENT TURNAROUND TIMES?

  • Standard (Ready-Made) Designs – Less than 3-5 business days
  • Custom Designs – Up to 3 Weeks

WHAT SIZE ARE YOUR INVITATIONS? DO THEY COME WITH ENVELOPES? HOW MUCH ARE THEY?

  • Our invitations come in a 140mm square or 99mm x 210mm DL size (priced from $2.00 each depending on quantities ordered) with coordinating envelopes.
  • We also offer invitations in a digital format (print your own) for $25.

WHAT INFORMATION DO YOU NEED FOR PERSONALISATION OF INVITATIONS?

  • Type of event
  • Name/s of guest/s of honour
  • Event date
  • Event time
  • Event location and address
  • RSVP information
  • Dress code
  • Any extra information to be included

CAN YOU CREATE A DESIGN LIKE THIS PICTURE?

  • We cannot replicate a design you’ve found on Pinterest, Etsy or another website, because it is not ethical to recreate another designer’s work. However you are welcome to provide pictures as inspiration to show us the style you are wanting us to create for you.
  • We cannot include any trademarked characters in our designs, due to copyright restrictions.

CAN YOU ADD A PHOTO TO AN INVITATION?

  • Yes! If the design includes a photo, there is no extra charge for adding your own photo.

HOW MUCH IS POSTAGE?

  • Australia Wide Express postage is $10 AUD
  • International Postage is $25 AUD

CAN I PICK UP MY ORDER?

  •  Yes, we are located in Townsville, QLD.

I CAN’T FIND EXACTLY WHAT I AM LOOKING FOR, DO YOU CREATE CUSTOM DESIGNS?

  •  Yes, we love creating custom designs, please contact us for a quote.

ANYTHING ELSE WE HAVEN’T COVERED!

  • Contact us via email and we’ll get back to you as soon as we can.